The Hicksville Bank, a division of Interrainterracu.com
The Hicksville Bank, a division of Interra Credit Union
Contact & help

Talk to a person about it.

No phone tree, no ticket number. Pick what you need below and we'll point you at the person who can actually answer it.

Hicksville main line
(419) 542-2573

Call during lobby hours — any of the four offices can help with any account. See hours by location.

Who to call

Find the right person the first time.

If you need
Ask for
How
A question about your account
Your Hicksville office
(419) 542-2573
A lost or stolen card
24-hour card services
(800) 555-0199
Something suspicious on your account
Fraud line, then your office
(800) 555-0199
A loan or mortgage payment
Your lender directly
(419) 542-2573
A new account or loan application
Any of the four offices
See locations
Business or ag banking
Your business banker
(419) 542-2573
A question about the transition itself
Anyone on staff — all briefed
Read the Q&A
Send a message

We answer within one business day.

Never include your full account number, PIN or password in a message. If we need those, we'll ask you to call or come in.

What's this about?
Fraud & scams

We will never ask you for these.

!Your online banking password or username
!Your debit card PIN or the full card number
!A one-time passcode we texted or emailed you
!To move money into a "safe account" during the transition

Transitions like this one attract impostors. If a call, text or email feels off, hang up and dial your office directly using the number on your statement.

By phone

Every office, every number.

Hicksville
Main office · Defiance County, OH
(419) 542-2573
Edgerton
Williams County, OH
(419) 298-2353
Auburn
DeKalb County, IN
(260) 927-1700
Grabill
Allen County, IN
(260) 240-4771
Card services
24 hours, lost or stolen cards
(800) 555-0199

Would you rather sit down with someone?

Walk into any of the four offices during lobby hours. No appointment needed to talk through what this means for your accounts.