Hicksville is now a division of Interra Credit Union. For the next several months you bank exactly as you always have — same accounts, same cards, same people. Everything below is listed with the date we expect it and what you'll need to do.
Hicksville operates as a division of Interra. Your accounts, cards and online banking are untouched until the systems conversion in mid-2027.
Hicksville officially became a division of Interra Credit Union. The name on the door changed. Nothing about your accounts did.
Roughly six months where Hicksville runs as a division of Interra on its own systems. Your existing products stay available and new accounts are still opened here.
The one weekend when things actually move. Accounts convert to Interra systems and you become a member-owner of the credit union.
You bank at any of the combined offices across Indiana and Ohio, with Interra products, rates and digital tools available to you.
Unchanged through the interim period. If a number has to change at conversion, we mail you the new one well in advance.
Keep using your current card. A new Interra card arrives before conversion weekend with activation instructions.
Current checks keep clearing normally. New checks arrive before you need them — no rush to reorder now.
The current routing number stays active through the interim period, then transitions at operational day one.
Your current login works through the interim. You will enroll once in Interra’s platform, with history carried over.
Keeps arriving on schedule. We redirect it for you at conversion — do not contact your employer or the Social Security Administration.
Continue as scheduled. Recurring drafts transfer automatically at conversion; we will confirm each one in writing.
Your rate, term and payment amount do not change because of the transition. Where you send the payment may change at conversion.
Existing certificates keep their rate and maturity date. Renewals after conversion move to Interra terms.
All four Hicksville offices stay open with the same hours and the same people behind the counter.
The people you already work with stay in place. Local lending decisions continue to be made locally.
Same cycle, same delivery. The letterhead reflects the Interra division name; the numbers work the same way.
Fraudsters watch for announcements like this one and pose as your financial institution "helping with the transition." These rules never change:
Your Hicksville team has the same information we do, and they know your accounts by name.
